Product
Solutions
Pricing
Resources
Company
Legal
REQUEST A DEMO GET STARTED
Help Center

Need a hand?

Cloop is early-stage, so there's no ticketing portal yet — every support question comes directly to the founder. Fast answers, real context, no runaround.

Direct support

Email the founder directly.

For questions about your account, billing, technical setup, or anything else — email Tapio. Typical response time is under four hours during Finnish business hours (EET / EEST).

Support email
tapio@rof.fi
Security issues
security@cloop.io
Privacy / GDPR
privacy@cloop.io
Common questions

Frequently asked.

How do I get started with Cloop?

Book a demo — we'll walk through your site, show how Cloop would qualify your visitors, and set up a trial if it's a fit. Most customers are live within a week.

What integrations are supported today?

HubSpot, Salesforce, Pipedrive, Dynamics 365, and Google Calendar are all production-grade. Outlook, Microsoft Teams, Slack, webhooks, and Zapier are on the roadmap.

Where is data stored?

All customer data is hosted on Hetzner servers in Helsinki, Finland. No data leaves the EU. See the Security & GDPR page for full details.

Can I talk to the founder directly?

Yes — email tapio@rof.fi and Tapio will respond personally. At this stage, every customer conversation goes through the founder.

How do I cancel or change my plan?

Email tapio@rof.fi and we'll handle it manually. Self-serve billing is coming — for now, changes are processed within one business day.